Today’s federal agencies are under constant pressure to justify spending and provide transparency into the cost of IT. Acuity’s Business Service Management practice takes the best IT infrastructure management disciplines and aligns them with the right tools that are critical to enabling the effective and efficient delivery of managed IT services.

An agile team structure gives Acuity the ability to address fluid requirements in an ever-changing environment. Beginning with the end in sight, Acuity’s seasoned consultants leverage years of experience in tool implementation and enterprise architecture to achieve immediate, enterprise-level benefits to Federal agencies.

Keeping the focus on the IT Service Management (ITSM) framework, Acuity’s BSM tools are designed to help IT organizations view and manage technology infrastructures to better support and maintain the core services they provide to their end-user communities.

Whether through the use of more traditional knowledge management tools or new tools through social media, Acuity’s approach is founded upon a continuous improvement process to sustain a focus on the leader’s vision.

Acuity’s Business Service Management Offerings are helping clients realize real, measurable results.